This qualification provides the skills and knowledge for an individual to be competent in skilled operations and team leading or supervision. Work would be undertaken in various hospitality settings such as restaurants, hotels, motels, clubs, pubs, cafes and coffee shops.
Learners who successfully complete this qualification may wish to consider further study such as:
The following employment pathways are available to learners who complete this qualification:
Assessment methods may include:
The SIT50416 Diploma of Hospitality requires 28 units of competency:
Core Units
BSBDIV501A -Manage diversity in the workplace
BSBMGT515A -Manage operational plan
SITXCCS401 -Enhance the customer service experience
SITXCCS501 -Manage quality customer service
SITXCOM401 -Manage conflict
SITXFIN402 -Manage finances within a budget
SITXFIN501 -Prepare and monitor budgets
SITXGLC501 -Research and comply with regulatory requirements
SITXHRM401 -Roster staff
SITXHRM402 -Lead and manage people
SITXMGT401 -Monitor work operations
SITXMGT501 -Establish and conduct business relationships
SITXWHS401 -Implement and monitor work health and safety practices
Elective Units
SITXFSA101 -Use hygienic practices for food safety
SITHIND201 -Source and use information on the hospitality industry
SITXFSA201 -Participate in safe food handling practices
SITHIND301 -Work effectively in hospitality service
SITXINV301 -Purchase goods
SITXINV401 -Control stock
SITHFAB201 -Provide responsible service of alcohol
SITHFAB202 -Operate a bar*^
SITHFAB203 -Prepare and serve non-alcoholic beverages*
SITHFAB204 -Prepare and serve espresso coffee*
SITHFAB303 -Prepare and serve cocktails*^
SITHFAB307 -Provide table service of food and beverage*^
SITHFAB309 -Provide advice on food
SITXFIN401 -Interpret financial information
SITXHRM501 -Recruit, select and induct staff
• *Prerequisite is SITXFSA101 Use hygienic practices for food safety
• ^Prerequisite is SITHFAB201 Provide responsible service of alcohol
• Credit Transfer and RPL offered: Recognition of prior learning and skills assessment
Students must satisfy the following Age, English
and Academic requirements:
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