Retail Manager

About the role

We are looking for a Retail Manager to join Red Rooster Ellenbrook, our quick-service restaurant at 5 Deloraine Way, Ellenbrook WA 6069. This is a full-time, permanent position. Red Rooster is an established Australian restaurant brand specialising in roast chicken, fried chicken, burgers, wraps, chips, salads and other takeaway meal options.

We focus on freshly prepared meals, efficient takeaway and dine-in service and a positive customer experience. Day to day, that means coordinating food preparation and customer service, managing inventory and supplies, maintaining product quality and hygiene standards, and supervising our team. We aim to deliver consistent food quality, efficient service and customer satisfaction, while complying with food safety, workplace health and safety and other regulatory requirements.

What you'll do

• Oversee the restaurant's retail operations, including determining product offerings, monitoring stock requirements and maintaining customer service standards in line with our business objectives
• Develop and implement purchasing, sales and promotional strategies, including setting appropriate pricing for food products and services
• Plan and coordinate advertising, promotional campaigns and marketing activities to build product awareness, attract customers and improve sales performance
• Manage customer sales activities, assist customers with menu selections, provide product information and ensure a satisfactory customer experience
• Monitor inventory levels, coordinate stock replenishment and keep accurate records of stock movements, sales and other financial transactions
• Prepare and monitor operational budgets, review business expenditure and manage financial resources to support profitability and efficient operations
• Oversee staff recruitment and selection, organise employee training, allocate duties and supervise team performance
• Ensure the restaurant complies with occupational health and safety requirements, food safety standards, hygiene procedures and workplace policies

About you

• At least 1 year of relevant work experience in retail management, restaurant operations, hospitality management or a similar supervisory role
• A Diploma or higher qualification in a relevant field, such as Business Management, Retail Management or Hospitality Management. At least three years of relevant work experience can be accepted in place of the formal qualification
• Demonstrated ability to manage day-to-day business operations, including stock control, purchasing, sales monitoring and customer service
• Experience supervising employees, coordinating work schedules, providing staff training and monitoring team performance
• A sound understanding of inventory management, budgeting, financial record-keeping and operational cost control
• Strong communication, customer service, problem-solving and organisational skills
• The ability to manage competing priorities and keep the restaurant running efficiently in a fast-paced environment
• Knowledge of workplace health and safety, food safety and hygiene requirements

How to apply

Apply using the form on this page.