Pub Security

Weekend Pub Security / Crowd Controller

Friday & Saturday Nights | Grand Hotel Healesville

The Grand Hotel Healesville is looking for an experienced and reliable Crowd Controller to join our team for regular Friday and Saturday night shifts.

We’re a country pub in a small community, so we’re looking for someone who understands that good security is as much about people skills as it is crowd control.

You’ll need to be friendly and approachable with our regulars, know how to read a situation, and be experienced enough to step in calmly when needed. We’re not looking for a nightclub-style approach — we want someone who understands the relaxed, community feel of a country pub while still keeping our staff and patrons safe.

The role includes:

• Friday & Saturday night shifts

• Regular ongoing work

• Monitoring the bar, beer garden and surrounding areas

• Keeping an eye on patron behaviour and RSA issues

• De-escalating situations calmly before they become a problem

• Assisting staff with refusing entry or removing patrons when necessary

• Helping us maintain a safe, friendly environment for everyone

About you:

• Current Victorian Crowd Controller licence

• Experienced in pub, bar or hospitality security

• Reliable and punctual

• Confident without being confrontational

• Friendly, approachable and able to have a laugh

• Good judgement and strong communication skills

• Someone who understands country pub culture and a close-knit community

We’re Tom & Lisa, local owners of the Grand Hotel Healesville. We’re hands-on in the business and genuinely care about our staff and the people who walk through our doors.

We’re looking for someone who will become part of our team — not just someone standing at the door.

If this sounds like you, we’d love to hear from you.

Grand Hotel Healesville | Est. 1888