Office Manager

About the role

Bellbird Brothers Pty Ltd is a transport and logistics business based in Traralgon. We are looking for an experienced Office Manager to oversee the day-to-day running of our office, supervise our administrative staff and maintain the systems that support our freight operations.

You will work closely with management and the transport team to keep customer enquiries, freight documentation, invoicing and staff records on track. This is a permanent, full-time position of 38 hours per week, with a salary of $85,000 per year plus superannuation.

What you'll do

• Plan and coordinate office services, assign work to administrative staff and monitor workloads and deadlines.
• Develop and review office procedures for freight bookings, proof of delivery, invoicing and customer enquiries.
• Oversee business records, including customer and supplier agreements, freight documents and personnel files.
• Supervise accounts administration, check invoices against service records and coordinate follow-up of overdue accounts and billing discrepancies.
• Coordinate staff onboarding, training records, timesheets and leave records, and provide accurate information to our payroll provider.
• Manage office supplies, equipment and external service providers within approved budgets.
• Resolve administrative issues with customers, suppliers and the transport team, and report recurring problems to management.
• Monitor office expenditure and make sure office practices follow company policies and applicable recordkeeping, privacy and workplace safety requirements.

About you

• A relevant tertiary qualification obtained in Australia or overseas.
• At least one year of experience in office management or a comparable administrative supervisory role.
• Demonstrated ability to supervise staff, set priorities and improve office procedures.
• Experience with invoicing, business records and payroll coordination.
• Proficiency in Microsoft Office and accounting or business administration software.
• Strong communication and organisational skills, with the ability to handle confidential information.
• Experience in transport, freight or logistics is desirable.

How to apply

Apply using the form on this page, including your résumé and a brief cover letter outlining your qualifications and experience managing office operations.