Laundry Operations Manager

About the role

We are a commercial laundry and self-service operation serving hospitality venues, BnBs and healthcare facilities, with a focus on operational excellence, sustainability and strict compliance with Australian hygiene standards. We are looking for an energetic, results-driven Laundry Operations Manager to oversee our business, which caters to contract work and on-demand jobs across hospitality, corporate and government sectors.

This is a full-time, permanent, hands-on role in metropolitan Perth. You will be responsible for the end-to-end operation of our commercial facility, including financial performance and workflow optimisation, and you will lead a team of laundry attendants and a driver to ensure we deliver safely, efficiently and on schedule. You will also quote on new business.

The salary is $80,000 to $83,000 plus superannuation, depending on experience.

What you'll do

• Production management: oversee daily washing, sorting, drying and packaging schedules to meet strict customer turnaround times.
• Team leadership: manage and mentor floor attendants and the driver, and organise their rosters.
• Quality and compliance: maintain strict compliance with Australian Standard AS/NZS 4146 (Laundry Practice) for infection control and thermal/chemical disinfection.
• Work health and safety: foster a proactive safety culture, conduct hazard risk assessments and ensure compliance with machinery handling guidelines.
• Machinery maintenance: coordinate preventative maintenance schedules for washers and dryers to minimise downtime, and repair machines when necessary.
• Cost control: monitor pricing and work completion to ensure we achieve the required return.
• Quote on new business.

About you

• Minimum 3-5 years of leadership experience in a busy commercial laundry or commercial cleaning business.
• Deep understanding of laundry systems, industrial washing equipment and automation.
• Demonstrated ability to build, manage and motivate a culturally diverse operational team.
• Friendly and confident dealings with customers.
• Excellent logistical problem-solving and computer skills for scheduling and billing.
• Strong commercial acumen, with a record of optimising workflows to improve cost efficiency.
• Thorough knowledge of the Xero accounting system (essential).

Special projects

Each Christmas/New Year we cater to a large, high-pressure event that operates most days, including weekends and some holidays. We also cater to a major winter sporting event, which runs from 4.00pm to 11.00pm for up to 5 days.

How to apply

Please apply using the form on this page.